The issue has been corrected, and we are implementing new audit checks to improve our systems in the future. We take this error very seriously and apologize to our customers for the inconvenience. The mistake resulted from a database processing error and collected total overcharges of $2,880.54.Įveryone charged the additional three cents will receive a refund. Recently, we identified that some Chicago Skyway customers who use Illinois transponders were charged an excess fee of three cents on their toll transaction. Earlier this year, he Australian investment group Atlas Arteria agreed to buy a two-third stake of the toll road for $2 billion.Ī statement from the company to CBS 2 reads: They've been accounted for and will be refunded. The EZPassIN website provides a single source for basic information on all toll roads in and immediately adjacent to Indiana. Besides going to Chicago a few times I’ve never dealt with tolls before. We leave next week and will spend one night in Nashville, one night in southern Georgia, the 5 days in Florida before making the trek back. Safely and securely pay unpaid tolls or enroll and manage your I-PASS account or Pay By Plate service directly from your smartphone. 1 review 2 helpful votes Midwest to Florida, best way to pay for tolls 2 years ago Save Taking our first ever trip to the beach. Download Illinois Tollway and enjoy it on your iPhone, iPad, and iPod touch. All over-charges occurred during a three week window this summer. Read reviews, compare customer ratings, see screenshots, and learn more about Illinois Tollway. 11 See also 12 References What is I-Pass I-Pass is the electronic toll collection system for payment of toll on Illinois toll roads and bridges. Get the app today Link to Apple App Store or Google Play. Customers are now able to fully manage I-PASS and Pay By Plate through their smartphone or mobile device, with enhanced features to keep you on top of your travel needs. But when average regular person just calls and say there's a problem, you get dismissed," Carillo added.Ī Chicago Skyway spokesperson said the error took place as transaction information was sent between the Skyway and the Illinois Tollway. WEBBED WITH THE CHICAGO EXPRESSWAY AND THE FEDERAL INTERSTATE HIGHWAY SYSTEMS, THE TOLLWAY SERVES PASSENGER AND COMMERCIAL TRANSPORTATION REQUIREMENTS OF. Get The Official App of the Illinois Tollway. Can I skip Illinois tolls and pay later Already miss a toll No problem. You can pay tolls on Chicago Skyway Toll Plaza using cash, credit cards, and E-ZPass or I-PASS toll tags. You have a 14-day grace period to pay unpaid tolls. "When CBS 2 calls, they suddenly find their laptop and phones and they act. I-Pass allows you to save up to 50 on tolls. A double charge realized through a double check of math, from a Skyway that didn't solve his problem, until he called CBS 2.
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